Displays the reporting parameters of the SMS channel. Find a below a sample report in graphs.
Messages Sent
This graph displays the number of messages sent by IMIconnect for the selected period. Hover your mouse on a specific date to view the details of the messages sent.
| Parameter | Description |
|---|---|
| ALL MESSAGES | This parameter displays the total number of messages sent for the selected period. |
| API | This parameter displays the number of messages sent using API. This graph displays the number of messages delivered through APIs. |
| RULES | This parameter displays the number of messages triggered by rules. |
| SMPP | This parameter displays the number of messages sent using SMPP |
| WORKFLOWS | This parameter displays the number of messages sent using the workflow |
| INTEGRATION | This parameter displays the number of messages used by integration. |
| Request | This parameter displays the number request made to send messages. |
| SMS Sent | This parameter displays the number of messages sent. |
| Delivered | This parameter displays the SMS delivered along with the percentage of the messages delivered for the selected period. |
| Failed | This parameter displays the SMS failed along with the percentage of the messages failed for the selected period. |
ALL MESSAGE
API
SMPP
RULES
WORKFLOWS
INTEGRATION
Messaged Received
This graph displays the number of messages received by IMIconnect for the selected period for a selected inbound number.
| Drop Down Menu | Displays all the number in use to receive in-bound messages. |
| Total Inbound | Displays total messages received. |
Failure by reason
This table displays the reasons for the messages could not be delivered, along with status code and count. Click here to view all the failure reasons for SMS channel.
| Parameter | Description |
|---|---|
| STATUS CODE | Displays the status code of the failed SMS |
| STATUS NAME | Displays the details of the error code |
| FAILURE COUNT | Displays the number of message failure occurred over the selected period. |
Exceptions
This table displays the number of messages accepted and rejected by IMIconnect and the number of messages rejected and delivered by an Operator.
| Parameter | Description |
|---|---|
| TOTAL REQUESTS | Displays the total request made to IMIconnect . |
| IMI ACCEPTED | Displays the number of requests accepted by IMIconnect |
| IMI REJECTED | Displays the number of requests rejected by IMIconnect |
| OPERATOR REJECTED | Displays the number of SMS rejected by the operator |
| OPERATOR DELIVERED | Displays the number of SMS delivered by the operator |
Export logs
You can export the logs to excel format. If the records are more than 1000 in a report, the report will be sent to the registered e-mail within 24 hours. Select the events for which you want to generate logs. Select From Date, End date, and click EXPORT LOGS. The log will be downloaded as a zip file that contains the excel file. The excel file is password protected.
The log file is downloaded in a zip format and is password protected. The 8 character password is a combination of the first 4 characters of your logged in user ID and the first 4 characters of your domain name. For example, if your domain to access IMIconnect is https://taskmaster.imiconnect.io and your user id to login to IMIconnect is [email protected], then the password of your downloaded zip file is Johntask.
| Paramter | Description |
|---|---|
| Mobile Terminated | The total number of messages that were sent from IMIconnect. |
| Mobile originated | The total number of messages that were received on IMI connect |
| Start Date - End Date | Select the time period of the report log. |
Updated over 4 years ago