This page details the reporting parameters of Facebook channel. Below is a sample report.
Authenticated users
This parameter displays the number of on-boarded users.
![fb0.png 1016](https://files.readme.io/46e9494-fb0.png)
Parameter | Description |
---|---|
Messages sent | This parameter displays the number of messages sent for the selected period. |
Messages Received | This parameter displays the number of messages received for the selected period. |
Engaged customers | This parameter displays the number of customers engaged when the report is generated. |
![fb1.png 1016](https://files.readme.io/5203184-fb1.png)
Facebook conversations
This graph displays the number of messages sent and received for the selected period.
![fb2.png 1016](https://files.readme.io/8322dbf-fb2.png)
Delivery type
This graph displays the number of messages delivered through API.
![fb3.png 1016](https://files.readme.io/6bb0ba0-fb3.png)
Message delivery
This graph displays the count of messages delivery status such as messages sent, delivered, failed, and read.
![fb4.png 1016](https://files.readme.io/1092f5d-fb4.png)
Attachments
This graph displays the number of messages sent and received with attachments.
![fb5.png 1016](https://files.readme.io/854b9ac-fb5.png)
Attachment Types
This graph displays the number of messages sent and received with attachments for the selected period.
![fb6.png 1017](https://files.readme.io/6a7525e-fb6.png)
Parameter | Description |
---|---|
Messages from flows | This parameter displays the number of messages sent using flows. |
Messages from rules | This parameter displays the number of messages sent using rules. |
Messages from API | This parameter displays the number of messages sent using API. |
![fb7.png 1018](https://files.readme.io/01e2fb3-fb7.png)
Export logs
The log file is downloaded in a zip format and is password protected. The 8 character password is a combination of the first 4 characters of your logged in user ID and the first 4 characters of your domain name. For example, if your domain to access IMIconnect is https://taskmaster.imiconnect.io
and your user id to login to IMIconnect is [email protected]
, then the password of your downloaded zip file is Johntask
.
![fb8.png 1017](https://files.readme.io/ab58ebd-fb8.png)
Updated over 4 years ago