This page details the reporting parameters of Facebook channel. Below is a sample report.
Authenticated users
This parameter displays the number of on-boarded users.
| Parameter | Description |
|---|---|
| Messages sent | This parameter displays the number of messages sent for the selected period. |
| Messages Received | This parameter displays the number of messages received for the selected period. |
| Engaged customers | This parameter displays the number of customers engaged when the report is generated. |
Facebook conversations
This graph displays the number of messages sent and received for the selected period.
Delivery type
This graph displays the number of messages delivered through API.
Message delivery
This graph displays the count of messages delivery status such as messages sent, delivered, failed, and read.
Attachments
This graph displays the number of messages sent and received with attachments.
Attachment Types
This graph displays the number of messages sent and received with attachments for the selected period.
| Parameter | Description |
|---|---|
| Messages from flows | This parameter displays the number of messages sent using flows. |
| Messages from rules | This parameter displays the number of messages sent using rules. |
| Messages from API | This parameter displays the number of messages sent using API. |
Export logs
The log file is downloaded in a zip format and is password protected. The 8 character password is a combination of the first 4 characters of your logged in user ID and the first 4 characters of your domain name. For example, if your domain to access IMIconnect is https://taskmaster.imiconnect.io and your user id to login to IMIconnect is [email protected], then the password of your downloaded zip file is Johntask.
Updated about 5 years ago