Flow: Send

This node is used to send messages to customers through the channels that are configured within a service. As the configuration of each channel differs, the options available will depend on the selected channel.

To create a service, from the Settings dashboard, click on Numbers and select the Shortcodes, Keywords and Phone numbers previously bought on the platform. These can be mapped to a service in number settings.

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Figure 1: Number Settings

Once a service is created, you can configure the required channels from the settings screen. These channels are then displayed in the Send node screen. Following channels are supported:

SETTINGS


The node specific configuration is accessed by double-clicking on the node. This screen displays the channels that are configured for the service.

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Figure 2: Settings

SMS


The SMS channel is used to send short messages of upto 1024 characters, using the parameters shown in Figure 3.

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Figure 3: Send Node

The below screen appears when the SMS channel is selected.

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Figure 4: SMS

The parameters of SMS channel are:

Field

Description

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.

This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.

This list below shows supported values for the Destination Type parameter:

  • Customer Id: The ID of the customer.
  • msidn: The phone number that this inbound message wassent from.
  • Android Push Id
  • iOS Push Id
  • Twitter Id
  • PS Id
  • Wechat Id

Message Type

Specifies the message type. The options are:

  • Text: Supports a maximum of 1024 characters.
  • Flash: A Flash message is a one-time message and has a sender ID.
  • Binary: Allows you to send single binary message to one or more destination addresses.
  • Unicode: Only use unicode when your SMS must contain special characters.

senderId

Select the senderId from the drop-down using which the message is sent.

Message

The content of the message to be sent.

If applicable, message length restrictions will be displayed.

Add Smartlink

Add a Smartlink and select the Smartlink that is created using IMIconnect.

Link Validity (in Mins)

Specify the time in minutes after which the Smartlink will expire.

CorrelationID

Should be passed to the flow from the event that invoked it and it has to be passed back in all the call back or notify.

Message Expiry (UTC)

Expiry time in UTC format, after which messages should will not be pushed.

Wait For

Select from one of the options:

  • Policy - Wait for a predefined policy
  • DR - Wait until a delivery reported is received.

Depending on the selected option, a Time Out (Sec) option will be displayed.

Notify URLIt is used to post the information about the transaction and returns the delivery receipt in JSON format.For more details on example, see code sample below.
Callback DataRequest-specific data that must be returned to the user whenever they are notified via notify URL.
NameThe name of the node is represented as a string. Enter a new name or continue with the displayed name.
{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "SMS",
            "Description": "Delivered",
            "destinationType": "msisdn",
            "timeStamp": "2016-07-20T17:13:17.908",
            "code": "7500",
            "deliveryStatus": "Delivered",
            "destination": "918886661353"
        },
        "correlationid": "4eef-92ca-79fd0250c4a3-262895e4-2217",
        "callbackData": "return callbackdata",
        "transid": "262895e4-2217-4eef-92ca-79fd0250c4a3"
    }
}
{
  "deliveryInfoNotification": {
    "deliveryInfo": {
      "deliveryChannel": "SMS",
      "pushId": "",
      "Description": "Message expired",
      "destinationType": "msisdn",
      "timeStamp": "2016-07-28T11:47:56.459",
      "code": "7208",
      "deliveryStatus": "Un-Delivered",
      "deviceid": "",
      "destination": "910000000001"
    },
    "correlationid": "",
    "callbackData": "",
    "transid": "8f0fd088-2a80-43e3-9da1-e82e52b17390"
  }
}
{
    "deliveryInfoNotification": {
        "deliveryInfo": {
            "deliveryChannel": "SMS",
            "pushId": "",
            "Description": "Unknown Status",
            "destinationType": "msisdn",
            "timeStamp": "2016-07-28T11:47:56.459",
            "code": "7200",
            "deliveryStatus": "Failed",
            "deviceid": "",
            "destination": "919908505526"
        },
        "correlationid": "",
        "callbackData": "",
        "transid": "f040fe8b-2876-4824-b59e-44420047e204"
    }
}

VOICE


You can initiate a Integrated Voice Response (IVR) voice call with a customer. When call is initiated, you can seek the response of the customer from his keypad. Based on the response, an appropriate flow is continued. You can configure a wait time in minutes to receive the customer response. The call may end if the response is not received within the wait time. For example, when a bank initiates an IVR voice call with its customer on credit card offers, based on the customers response, an SMS can be sent to the sales team or customer support team. If the customer does not respond within a specified time, then the call gets disconnected.

The below screen appears when the Voice channel is selected.

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Figure 5: Voice

The parameters of Voice channel are:

Field

Description

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.

This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.

Following are the options:

  • Customer Id
  • msidn
  • Email
  • User Id
  • Android Push Id
  • iOS Push Id
  • Twitter Id
  • PS Id
  • Wechat Id

Message Type

The options are:

  • Flow ID
  • Media

Media

Select the Flow ID or Media file based on the option selected in Message Type.

Wait For

The options are:

  • None - The node will not wait for any info.
  • Policy - Wait for a predefined policy.
  • DR - Wait until a delivery reported is received.

Depending on the selected option, a Time Out (Sec) option will be displayed.

senderidThe available Sender ID associated with the Service will be available from the drop-down menu.
Extra Parameters (Optional)Enter the Parameter and Value.

RTM


You can send an RT message with attachment and Smartlink with an expiry time in minutes. When the Smartlink is configured with an expiry link, the link will expire if it is not clicked within the configured expiry time.

The image below shows the RTM channel and the properties that are required to be configured.

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Figure 6: RTM

Table below defines the parameters in the RTM channel.

Field

Description

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.
This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.
This list below shows supported values for the Destination Type parameter:

  • Customer Id
  • msidn
  • Android Push Id
  • iOS Push Id
  • Twitter Id
  • PS Id
  • Wechat Id

Wait For

The options are:

  • None - The node will not wait for any info.
  • Policy - Wait for a predefined policy
  • GW Submit - Wait for message to be submitted to the RTM gateway.
  • Read - Wait for the read receipt.
  • DR - Wait until a delivery reported is received
    Depending on the selected option, a Time Out (Sec) option will be displayed.
App IDThis parameter displays a read-only value. It specifies the app ID.

MESSAGE


This tab helps you configure a message.

The image below displays the message tab and the properties that are required to be configured.

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Figure 7: Message

Field

Description

Message body

Enter a message.

Add Smart Link

Add the smart link that is created using IMIconnect. Toggle the status to ON, for the smart link to be visible in the drop-down.

Link Validity (in Mins)

Enable the Link Validity checkbox, to set the duration for which the Smart Link would be active.

Thread type

Select from one of the following options in the drop-down:

  • Conversation
  • Announcement

Thread title

Enter a title for the thread.
Validations:

  • Alpha-numeric values - With any special characters.
  • Maximum length - Upto 100 characters.

Message Attachment

Clients can upload attachments that can be sent in the inbound and outbound messages. Clients can either choose to send the attachment links directly or use media ID. 
Each client will be assigned a s3 bucket where the attachment will be stored with a unique media ID. Only one media ID per message should can be allowed while sending, whereas, incoming messages from customers can include multiple attachments.

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Figure 8: Message Attachment

Field

Description

Select attachment type

Select from the available list of attachment types:

  • PNG
  • JPG
  • MP4
  • GIF
  • PDF
  • Excel
  • MS Word
Attachment URLEnter an URL for the attachment.
Attachment SizeSpecifies the size of attachment, a maximum of 4kb file can be uploaded.
Attachment play durationSpecifies the duration (in seconds) after which the play duration will expire.
PreviewApplicable when the content type is video. Specifies a base64 string of a JPEG image to display as a preview for video.

Message Notification

A message notification is delivered to a device (iOS, Android, or Web) when a connection is established on a device.

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Figure 9: Message Attachment

Field

Description

Notification title

Text that should be displayed as notification.

Notification text

Message that should be displayed in the notification text.

iOS Extras

The following parameters must be configured:

  • Notification Sound: Specifies the sound file name, which should be played.
  • Notification Attachment: Specifies the name of the notification attachment.
  • Notification action type: Select from the following options:
    -- OPEN_URL
    -- OPENWEBVIEW
    -- DEEPLINK
    -- OPEN_HTML
    -- OPEN_APP
  • Badge: Specifies the badge value, which will be displayed.
  • Collapse key: Specifies the collapse key.
  • Notification Action value: Specifies value of the notification action selected.

Android Extras

The following parameters must be configured:

  • Notification Sound: Specifies the sound file name, which should be played.
  • Notification Image: Specifies the URL with image.
  • Notification action type: Select from the following options:
    -- OPEN_URL
    -- OPENWEBVIEW
    -- DEEPLINK
    -- OPEN_HTML
    -- OPEN_APP
  • Collapse key: Specifies the collapse key.
  • Notification Action value: Specifies value of the notification action selected.

Web Extras

The following parameters must be configured:

  • Action text: Specifies the action text; this is applicable for Safari browsers only.
  • On-click URL: Specifies the on-click URL.
  • Collapse key: Specifies the collapse key.
Image URLSpecifies the image URL.

Interactions

This tab helps you configure the parameters to make the message interactive.

The image below shows the Interactions tab and the properties that are required to be configured.

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Figure 8: Interactions

Field

Description

Message Reference

Provide a reference value if the results of the RTM interaction is required as a trigger for rules.

Interactions

Specifies the number of interactive buttons for the message. The options are:

  • Single button
  • Two buttons
    The chosen option will affect the subsequent options available in the Category field.
CategorySpecifies the category for the selected interactive button.
ButtonSpecifies the action when single or two buttons is selected.
For example, if single button is selected in the Interactions list and single button - subscribe is selected in the category list, then the button display takes the value of category and is displayed as Button Subscribe.
ButtonSpecifies the category value when two buttons is selected from the Interactions list.

Extra Parameters(Optional)


This tab helps you configure extra parameters of the message.

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Figure 9: Extra Parameters

FieldDescription
ParamSpecifies the parameter for the extras block.
ValueSpecifies the value for the defined parameter
ActionsAllows addition of a new parameter.

FACEBOOK


You can send a Facebook message with attachments and Smartlink with an expiry time in minutes. When the Smartlink is configured with an expiry link, the link will expire if not clicked within the expiry time.

The below screen appears when the Facebook channel is selected.

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Figure 10: Messenger

The parameters of Facebook channel are:

Field

Description

App ID

The App ID field should already be populated with the Facebook App ID configured for this channel.

Presence

Select the checkbox to verify whether the user is present at that moment before sending message.

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.

This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.

Following are the options:

  • Customer Id

  • msidn

  • Android Push Id

  • iOS Push Id

  • Twitter Id

  • PS Id

  • Wechat Id

Message Type

Select the message type from the drop-down. The options are:

  • Text

  • Image

  • Audio

  • Video

  • File

  • Attachment

    • Generic Template
    • Button Template
    • Receipt Template
    • List Template

Notification Type

Specifies how the notification is delivered. The options are:

  • REGULAR

  • SILENT_PUSH

  • NO_PUSH

Message

Specifies the content of the message to be sent.

Smartlink

Select the Smartlink that is created using IMIconnect.

Link Validity (in Mins):

Specify the time in minutes after which the Smartlink will expire.

Attachment URL

This option is appears when the Message Type is selected as Image or Audio or Video. Enter the URL of the attachment.

Message Type > Generic Template: Configure bubbles

Additional options are displayed when the Message Type is selected as Generic Template. The options are:

  • Bubble Title:Enter the bubble title.

  • Bubble URL: Enter the bubble URL.

  • Image URL: Enter the image URL.

  • Bubble Subtitle: Enter the subtitle of the bubble.

  • Configure Buttons: Configure actions for button. Click on Button(0). The configure buttons screen appears. The options are:

    • Button Type: Select the button type from the drop-down. The options are:

      • Postback
      • Web URL
    • Button Title: Enter the button title.

    • URL/Postback: Enter the URL.

    • Click + to configure additional buttons.

Message Type > Button Template: Configure buttons

Additional options are displayed when the Message Type is selected as Button Template. The options are:

  • Button Type: Select the button type from the drop-down. The options are:

    • Postback
    • Web URL
  • Button Title: Enter the button title.

  • URL/Postback: Enter the URL.

  • Click + to configure additional buttons.

Message Type > Receipt Template

This option is displayed when the Message Type is selected as Receipt Template. The options are:

  • Receipt details
    The options are:
    • Receipt name
    • Order number
    • Currency
    • Payment method
    • Order url
    • Time stamp
  • Order Elements
    The options are:
    • Title
    • Subtitle
    • Quantity
    • Price
    • Currency
    • Image URL
  • Address
    The options are:
    • Street 1
    • Street 2
    • City
    • Postal code
    • State
    • Country
  • Summary
    The options are:
    • Subtotal
    • Shipping cost
    • Total tax
    • Total cost
    • Adjustments
      The options are:
      Name
      Amount

Message Type > List Template

Allows you to present a set of items vertically. Configure Elements consists of the following list of parameters:

  • Top element type: Is used to render the first item with a cover image with text overload OR with a plain list. Select from one of the following items:
    -- Compact: Renders a plain list.
    -- Large: Renders a cover image with text overload.
    -- Title
    -- Sub-title
    -- Image URL
    -- Redirect URL
    -- Button type
    -- Action

Global Button

If enabled, this button is rendered below the item list. Configure the following parameters:

  • Global Button Title: Name of the global button.
  • Type: Select from one of the following items:
    -- Postback
    -- Web URL
    -- Phone Number
    -- Link Account
    -- Unilink Account
  • Payload: Enter corresponding input; for example if Web URL is selected, enter a URL in the payload field.

Add quick reply options

To provide a way to present buttons to the user in response to a message, enable the button and configure the following parameters:

  • Type: Select from the following:
    --Text: Contains message of text type.
    -- Location: Used to prompt a person for their location.
  • Title: Enter a name.
  • Payload: Enter corresponding input.
  • Button Image: Users could tap on buttons attached to old messages in a conversation.
  • Actions: Used to add or delete a quick reply.

Add quick replies options

Enable the button to configure quick replies.
Quick replies are user configured buttons for others to reply quickly. When a quick reply is tapped, the message is sent in the with user-defined metadata in the callback. You can configure up to 10 quick reply buttons. The configuration options are:

  • Type: Select the type from the drop-down (Text/Location).

  • Title: Enter the title for the button.

  • Payload: Enter the payload for the button.

  • Button Image: Enter the path of the image.

  • Actions: Click respective actions to add or remove buttons.

Wait For

The options are:

  • None - The node will not wait for any info.

  • Policy - Wait for a predefined policy

  • GW Submit - Wait for message to be submitted to the Facebook gateway.

  • DR - Wait for delivery receipt.

Depending on the selected option, a Time Out (Sec) option will be displayed.

TWITTER


You can send a Twitter message with attachments and Smartlink with an expiry time in minutes. You can configure the link to expire if not clicked within the expiry time.

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Figure 11: Twitter

The parameters of Twitter channel are:

Field

Description

App ID

The App ID field should already be populated with the Twitter App ID configured for this channel.

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.

This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.

Following are the options:

  • Customer Id

  • msidn

  • Android Push Id

  • iOS Push Id

  • Twitter Id

  • PS Id

  • Wechat Id

Enter Message

The content of the message to be sent.

If applicable, message length restrictions will be displayed.

Smartlink

Select the Smartlink that is created using IMIconnect.

Link Validity (in Mins):

Specify the time in minutes after which the Smartlink will expire.

Wait For

The options are:

  • None - Thw node will not wait for any info.

  • Policy - Wait for a predefined policy.

  • GW Submit - Wait for message to be submitted to the Twitter gateway.

Depending on the selected option, a Time Out (Sec) option will be displayed.

PresenceSelect the checkbox to verify whether the user is present at that moment before sending message.
Extra Parameters (Optional)Enter the Parameter and Value. Click + to add additional parameters.

WeChat


You can send a WeChat message with attachments and Smartlink with an expiry time in minutes. You can configure the link to expire if not clicked within the expiry time.

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Figure 13: WeChat

The parameters of WeChat channel are:

Field

Description

App ID

The App ID field should already be populated with the WeChat App ID configured for this channel.

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.

This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.

Following are the options:

  • Customer Id

  • msidn

  • Android Push Id

  • iOS Push Id

  • Twitter Id

  • PS Id

  • Wechat Id

Enter Message

The content of the message to be sent.

If applicable, message length restrictions will be displayed.

Smartlink

Select the Smartlink from the drop-down that is created using IMIconnect.

Link Validity (In Mins)

Specify the time in minutes after which the Smartlink will expire.

Wait For

The options are:

  • None - The node will not wait for any info.

  • Policy - Wait for a predefined policy

  • GW Submit - Wait for message to be submitted to the WeChat gateway.

Depending on the selected option, a Time Out (Sec) option will be displayed.

App IDThe App ID field should already be populated with the App ID configured for this channel.
PresenceSelect the checkbox to verify whether the user is present at that moment before sending message.

PUSH NOTIFICATION


This screen allows you to configure push notification for iOS and Android platforms.

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Figure 14: Push

The parameters of Push Notification channel are:

Field

Description

App ID

The App ID field should already be populated with the App ID configured for this channel.

Destination

A value or Session Data variable used to do perform a user profile lookup in order to access all possible channels associated with the user.

This should correspond with the Destination Type field.

Destination Type

This parameter specifies the destination type of the information entered in the Destination parameter.

Following are the options:

  • Customer Id

  • msidn

  • Android Push Id

  • iOS Push Id

  • Twitter Id

  • PS Id

  • Wechat Id

Wait For

The options are:

  • None - The node will not wait for any info.

  • Policy - Wait for a predefined policy.

  • GW Submit - Wait for message to be submitted to the Push Notification gateway.

  • DR - Wait for delivery receipt.

  • Read - Wait for read receipt.

Depending on the selected option, a Time Out (Sec) option will be displayed.

PresenceSelect the checkbox to verify whether the user is present at that moment before sending message.

iOS


This screen allows you to configure push notifications for iOS platform.

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Figure 15: Push: iOS

The configuration options for iOS platform are:

Field

Description

Enter push body for IOS

Specifies the iOS specific push message.

Notification Action

Specifies the notification action. The actions are:

  • OPEN_URL
  • OPEN
  • DEEPLINK
  • OPEN_HTML
  • OPEN_APP

Notification Value

Specifies value of the notification action selected.

Enter Sound file

Custom sound that should be played when the notification is delivered.

Badge

The number to be displayed as badge of the app icon.

Silent push

The customer will not be notified of the notification delivery, but the app gets the notification if this attribute is true.

The options are:

  • true
  • false
Time to liveExpiration time for the message delivery.

Android


This screen allows you to configure push notification for Android platform.

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Figure 16: Push: Android

The configuration options for Android platform are:

Field

Description

Enter push body for Android

Android specific push message text.

Notification Action

Specifies the notification action. The actions are:

  • OPEN_URL
  • OPEN
  • DEEPLINK
  • OPEN_HTML
  • OPEN_APP
Notification ValueSpecifies value of the notification action selected.
Enter Sound fileCustom sound will be played when the notification delivered.
Collapse KeyAn arbitrary string that is used to break up a group of like messages when the device is offline, the oldest message is discarded and only the last message is sent to the customer.
Time to liveTime limit before delivery attempts for undelivered messages stop and the messages are discarded.
Delay while idleIf true, the message delivery is delayed when the customer’s device is idle.
PriorityA value from 1 to 5, where 5 is the highest.
Image URLEnter the URL for the image.

###Interactions

The image below allows users to configure the parameters in the interactions tab.

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Figure 17: Push: Interactions

Table below defines the configuration options for interactive buttons.

Field

OS

The options are:

  • iOS
  • Android
  • Both

Push reference

Provide a reference value if the results of the push interaction is required as a trigger for rules.

Interactions

Specifies the type of interaction. The options are:

  • Single button
  • Two buttons

The chosen option will affect the subsequent options available in the Category field.

CategoryEach category has a specific context and associated set of actions. The table that follows details options available in the Category field depending on the selection in the Interaction field.

Generic Actions for Category options
Table below displays the actions applicable to Single button or Two button interactions.

Generic ActionsAction ParameterDescription
OPENURLURLOpens a URL.
OPENAPPNONEOpens an application.
DEEPLINKlinkDeep link a page on an app.
OPENWEBVIEWURLOpens a URL in a Webview.
SHAREURL or TEXTOpens share intent in your app.

Category: Single button

Catergory optionButton assignment
Single button - DismissDISMISS
Single button - SubscribeAny from the Generic Actions table.
Single button - UnsubscribeAny from the Generic Actions table.
Single button - ShareAny from the Generic Actions table.
Single button - OpenAny from the Generic Actions table.

Category: Two buttons

Catergory optionButton (1) assignmentButton (2) assignment
Two button - Yes or NoYes:Any from the Generic Actions table.No:Any from the Generic Actions table.
Two button - Accept or CancelAccept:Any from the Generic Actions table.Cancel:DISMISS
Two button - Share or CancelShare:Any from the Generic Actions table.Cancel:DISMISS
Two button - Shopnow or CancelShop now:Any from the Generic Actions table.Cancel:DISMISS
Two button - Later or NowLater:DISMISSNow:Any from the Generic Actions table.
Two button - PlayNow or PlayLaterPlay Now:Any from the Generic Actions table.Play Later:DISMISS
Two button - Ok or Learn MoreOk:Any from the Generic Actions table.Learn More:Any from the Generic Actions table.
Two button - Subscribe or UnsubscribeSubscribe:Any from the Generic Actions table.Unsubscribe:Any from the Generic Actions table.
Two button - Buy Now or Buy LaterBuy Now:Any from the Generic Actions table.Buy Later:DISMISS
Two button - Like or ShareLike:Any from the Generic Actions table.Share:Any from the Generic Actions table.

Extra Parameters (Optional)

Enter the Parameter and Value. Click + to configure additional parameters.

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Figure 18: Push: Extra Parameters

EMAIL


Users' can send email through a node in two ways:

  • Text (only plain text)
  • Templates (from template builder)
    All emails will be sent from Connect using Amazon SES via API calls, with the email content formatted as HTML and sent as an API parameter. Once the user selects the available template, all the replaceable parameters from the template are loaded; the user can now map them to session variables in the flow.

From the settings screen as shown below, select Email channel.

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Figure 19: Settings: Email

The node specific configuration is accessed by double-clicking on the email node.

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Figure 20: Email Node

The key-values to be extracted / translated from the input data set and the corresponding output is configured using these settings.

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Figure 4: Compose Email

The table below describes the configuration settings.

Field

Description

Destination

Destination email address.

Email Type

Select Text or Template.

From Email

Senders' email address.

From Name

Senders' name.

Template

Select custom template created in Template Composer.

Notify Status

If checked, provides notification status.

Notify URL

URL through which one or more of the checked items is notified:

  • Sent
  • Delivered
  • Read
  • Bounce
  • Spam
  • Rejected
  • Answered

Wait For

Select one of the following:

  • Policy
  • DR
Destination TypeSelect the destination type; for example, Email ID.
App IDDisplays the application ID.

NODE EVENTS


Exit eventDescription
onsuccessThis event is triggered if the node completes successfully.
onsubmitThis event is triggered when the message is submitted to the channel gateway.
ondrsuccessThis event is triggered when a Delivery Report is received from the channel gateway.
onpolicysuccessThis event is triggered if Policy check is successful.
onreadThis event is triggered if the read event is received before the specified timeout and the Wait For field is set to 'Read'.
ontimeoutThis event is triggered if a configured timeout is reached.
ondrfailThis event is triggered when the message failed to deliver it to the recipient.
onpolicyfailThis event is triggered if the Policy check fails. Error code and description:7120 - This error code appears when the payload size exceeds 5Kb.
onerrorThis event is triggered if an error occurs.

RESPONSE


Response tab allows you to configure the channels response to be stored into session data.

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Figure 15: Response

For example, you can store the MO response of a channel into your session data.

SESSION DATA


For information on session data, click here .

CUSTOM LOGS


For information on custom logs, click here.