Push Notifications
A notification alerts a user about relevant and timely events. Notifications are of two types, local notifications and remote notifications.
- A local notification is scheduled by an app and delivered by the platform on the same device, regardless of whether the app is currently running in the foreground.
- A remote notification is also known as push notification is sent by an app’s remote server to the Push Notification service, which pushes the notification to all devices that have the app installed. For example, a news app that alerts its users with important events as they happen.
IMIconnect does not support local notifications.
What are interactive notifications and why do I need them?
A notification can be an interactive or non-interactive. A notification that supports actions are known as interactive notifications. Traditional notifications alert you when a message is received by your device. The notification does not allow you to do anything with the message after reading it.
To respond to a traditional notification, you have to open message box and then open the message you received. Finally, click the reply button.
Interactive notifications let you respond without switching between the apps. When you receive a message, you will have one or two buttons configured along with the message. You can click one of the buttons to respond. Interactive notifications are secure and cannot be used to spread malicious activity from one app to another.
For example, if someone sends you an invite to a movie, you can accept or reject the invitation.
How do I send interactive notifications?
Interactive notifications can be send through the following channels:
- RTM
- PUSH
You can configure the channels using IMIconnect platform or IMIconnect SDK for Android and iOS platforms. Refer to messaging API for more details.
Interactive Notification Actions
Following are the actions available for PUSH and Real Time Messaging:
| Action | PUSH | RTM | Description | Example |
|---|---|---|---|---|
| OPEN_APP | ✓ | ✓ | Opens an app. | Not Applicable |
| OPEN_URL | ✓ | ✓ | Opens a URL. | http://www.google.com |
| DEEPLINK | ✓ | ✓ | Deep link a page on an app. The format is ://command/ | RT09142800://command/preferences |
| OPENWEBVIEW | ✓ | ✓ | Opens a link in a Webview. | http://www.google.com |
| SHARE | ✓ | ✓ | Opens share intent in your app. | Text to be copied to clipboard |
| INLINE_REPLY | ✗ | ✓ | Opens an inline reply box. | Not Applicable |
| TRIVIAL_REPLY | ✗ | ✓ | Sends a trivial reply. | This is a sample text. |
Interactive Notification Categories
Following are the interactive notification categories and allowed actions for buttons:
Category | Button 1 | Allowed Actions for Button1 | Button2 | Allowed Actions for Button2 |
|---|---|---|---|---|
SINGLE_DISMISS | DISMISS | DISMISS | Not Applicable | Not Applicable |
SINGLE_OPEN | OPEN |
| Not Applicable | Not Applicable |
SINGLEREPLY | REPLY |
| Not Applicable | Not Applicable |
SINGLE_SHARE | SHARE |
| Not Applicable | Not Applicable |
SINGLE_SUBSCRIBE | SUBSCRIBE |
| Not Applicable | Not Applicable |
SINGLE_UNSUBSCRIBE | UNSUBSCRIBE |
| Not Applicable | Not Applicable |
DOUBLE_ACCEPT_CANCEL | ACCEPT |
| CANCEL | DISMISS |
DOUBLE_BUY_NOW_BUY | BUY NOW |
| BUY LATER | DISMISS |
DOUBLE_LATER_NOW | LATER | DISMISS | NOW |
|
DOUBLE_LIKE_SHARE | LIKE |
| SHARE |
|
DOUBLE_OK_LEARN | OK |
| LEARN MORE |
|
DOUBLE_PLAY_NOW | PLAY NOW |
| PLAY LATER | DISMISS |
DOUBLE_REPLY_DISMISS | REPLY |
| DISMISS | DISMISS |
DOUBLE_REPLY_NO | REPLY AS NO |
| DISMISS | DISMISS |
DOUBLE_REPLY_YES | REPLY AS YES |
| DISMISS | DISMISS |
DOUBLEREPLY_YES_NO | REPLY AS YES |
| NO | DISMISS |
DOUBLE_SHARE_CANCEL | SHARE |
| CANCEL | DISMISS |
DOUBLE_SHOPNOW | SHOP |
| CANCEL | DISMISS |
DOUBLE_SUBSCRIBE | SUBSCRIBE |
| UNSUBSCRIBE |
|
DOUBLE_YES_NO | YES |
| NO |
|
Updated over 1 year ago