This document details the channel specific status codes and the associated reasons for message delivery failure.
The message delivery failure reasons are available for the following channels:
|Returned when the delivery is completed successfully.
|Returned when message is submitted to the gateway
|Returned when an invalid value or parameters are provided.
|Internal server error
|Returned when an occur occurs in server.
|Invalid Sender ID
|Returned when the sender ID is invalid.
|Returned when the address is invalid.
|User in DnD
|Returned when the user is registered on Do Not Disturb list.
|Delivery failed at Operator
|Returned when the delivery failed at operator.
|Delivery failed at platform
|Returned when the delivery failed at platform.
|Unknown Subscriber address
|Returned when the subscriber address is not known.
|Insufficient Credits in subscriber account
|Returned when the subscriber account has insufficient credits.
|Error in Binary message
|Returned when there is an error in binary message.
|Can't deliver. Subscriber SIM Full
|Returned when the subscribers SIM is full.
|Subscriber out of coverage area or not reachable
|Returned when the subscriber is out of coverage area.
|Returned when message is expired.
|Unable to deliver multipart message
|Returned when unable to deliver multipart message.
|Billing Configuration error
|Returned when there is an error in billing configuration.
|Billing error at operator
|Returned when an error occurs at operator.
|Message expired before delivery attempt
|Returned when the message is expired before attempting a delivery.
|Returned when an authentication error occurs.
|Too large payload ( >4kb)
|Returned when the payload is more than 4kb for Android.
|Invalid time to live value
|Returned when an invalid value is passed for time to live parameter for Android
|Too many requests for the App
|Returned when too many requests are received for the same app.
|GCM server error
|Returned when an error occurs in Google Cloud Messaging server
|Too many concurrent requests for same customer
|Returned when too many requests are received for the same customer.
|Too big payload
|Returned when the payload is more than 4kb for iOS.
|Invalid time to live value
|Returned when an invalid value is passed for time to live parameter for iOS.
|Invalid push id
|Returned when the push id is invalid.
|Returned when a device is not registered.
|Wrong apns certificate gateway
|Returned when a wrong apns certificate is provided.
|Bad apns certificate
|Returned when an apns certificate is invalid.
|Too many request for the same device
|Returned when too many requests are received by the same device.
|APNS server error
|Returned when an apns server error occurs.
|Returned when an unknown error occurs.
Returned when e-mail is delivered
Returned when e-mail sent to the gateway
The following bounce types are possible:
The following complaint types are possible:
|Email address is not verified
|This occurs when the account is in sandbox mode. Returned when destination email address is not verified.
|Invalid email address
|Returned when destination email address is invalid.
|EmailId in unsubscribe blacklist
|Returned when the destination email is found in IMIconnect unsubscribe list.
Updated 12 months ago