This single API provides a multitude of functionality for multi-channel outbound messaging.

Headers

Request HeaderDescription
keyService Key
content-typeapplication/json
##Request Body
{  
   "correlationid":"<Unique transaction ID from the client end>", //Optional
   "notifyurl":"<Notifications will be sent to the URL specified here>", //Optional
   "callbackData":"<Identifier sent alongside notifications to the notifyurl>", //Optional
   "expiry":"<Expiry time in UTC format, after which messages will not be pushed. Example, 2015-04-12T13:00:19.456Z or 2015-04-12T18:30:19.456+5:30 >", //Optional
   "priority":"<Accepts numbers 1-low, 2-medium, and 3-high>", //Optional
   "deliverychannel":"voice", //Mandatory
      "channels":{  //Mandatory
           "voice":{
             "callflowid":"<Call Flow ID (Created in Call Flow Builder).>",
             "media":"<Name of media item (uploaded in IMIconnect UI).>",
             "cli":"<Predefined Caller Line Identity to initiate the call.>"
        }
      },
      "destination":[  //Mandatory
         {  
            "msisdn/customerid":[  
               "<value1>",
               "<value2>"
            ],
            "correlationid":"<A unique transaction ID up to 50 bytes used by Client to match requests with responses. Will override correlationid given in request body.>"
         },
         {  
            "msisdn/customerid":[  
               "<value1>",
               "<value2>"
            ],
            "correlationid":"<A unique transaction ID up to 50 bytes used by Client to match requests with responses. Will override correlationid given in request body.>" //Optional
         }
      ]
   
}

Response

This API may return the following response codes:

Response CodeMessageDescription
1001QueuedReturned when the request is accepted by IMIconnect.
7000Invalid JSONReturned when an invalid JSON request is sent.
7001Authentication failedReturned when an invalid service key or profile key is provided in the request.
7002Service key missingReturned when the parameter key is missing in the message request.
7003Mandatory parameters missingReturned when the mandatory parameters configured in custom event are missing.
7004Invalid parametersReturned when the parameters are invalid.
7006Internal error occurredReturned when an internal error occurs.
7007Service inactiveReturned when the service is in inactive state.
7009Max number of destinationsReturned when an API request exceeds the limit (1000) to send messages using messaging API.

Parameters

The following are the parameters of the request body:

Parameter

Type

Mandatory

Description

deliverychannel

String

Yes

Specifies the channel to make a voice call. The option is voice.

[destination]

JSONArray

Yes

The destination parameter is an array of up to 1,000 entries. Calls can be made to single or multiple recipients in a single request. For more details, refer to destination array.

[channels]

JSONArray

Yes

For more details, refer to channels array.

expiry

String

No

Expiry time in UTC format, after which messages will not be pushed. For example, 2015-04-12T13:00:19.456Z or 2015-04-12T18:30:19.456+5:30.

[correlationid]

String

No

A client-side identifier chosen by the Service Provider to correlate requests and their subsequent responses. The correlationid can be up to 50 bytes long.

notifyurl

String

No

The IMIconnect platform will send notifications to the URL specified in the notifyurl parameter. The URL is used to retrieve the status of the message sent. The notifyurl can also be configured while creating a service. If the URL is specified in both the service and the messaging API, preference will be given to the messaging API request.

More information on notify URL formats, click Message Receipts.

callbackData

String

No

An identifier or data that will be sent alongside notifications to the notifyurl. This can serve as identifying notifications.

priority

String

No

This parameter is used to specify the message priority. The priority is defined while creating the client in the admin screen. All the services that are created under this client will have same priority. Messages of equal priorities are delivered in the natural order of their arrival at their destinations. The options for this parameter are:

  • 1 - low
  • 2 - Medium
  • 3 - High

If any invalid option or text is passed, then the priority is set as configured while creating the client.

Channels

The channels parameter block configures channel communication parameters and will override the service's default values and the parameters in the base request.

Voice


The following parameters are part of the voice channel.

📘

Either one of 'callflowid' or 'media' must be provided for sending a voice message.

ParameterTypeMandatoryDescription
callflowidStringYes*The callflowid created for voice flow using flow builder. If specified, the IVR flow setup is used for sending the voice message.Note: *If 'callflowid' is specified, 'media' field must not be used.
mediaStringYes*Prompt ID of the audio file uploaded in Tools > Voice media.Each file uploaded into the voice media folders on the UI is assigned a unique prompt id. If specified, the audio file located in the specified path is used to send the voice message.Note: *If 'media' is specified, 'callflowid' field must not be used.
cliStringNoCaller Line ID to initiate the call.Note: Contact your regional support team for more info on setting up your own custom CLI.
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